Instructions and Manuals

Although all instructions are already provided in great details right inside application form/ticket, here is some of the documents to review again or save for your records. Also few articles about drive recovery were added here to get you more comfortable to talk same technical language with our specialists.

Fast Facts about Computer Problems and Data Restoration

This page is a collection of notes about computer problems in general and data recovery in particular. The information can be helpful to make correct decision when data loss strikes. Few notes can be recommended for computer technicians as safe drive testing techniques to prevent further damage to data.

Encrypted Data

• Hardware-based Encryption in Data Recovery
  Password protection and 256-bit hardware-based encryption could not protect from losing access to data the failed hard drive.
• Encrypted Data in general and Encrypted Hard Drives in particular
  Unaware user can be confused by all those well-known and brand new encryption tools on the market; Data Recovery from Encrypted Hard Drive; experience of lost encrypted data.
• Error Messages on boot for encrypted drive
  A typical error log contains almost all errors happen when you try booting already failed encrypted hard drive with installed SecureDoc.

About Hard Drives

• Test If Linux Hard Disk Going Bad
  You can check hard disk errors using utility for SMART disks under Linux / UNIX like operating systems.
• SAS hard drives
  SAS stands for Serial Attached SCSI. SAS is the high-speed serial successor to Ultra320 SCSI.