Error Messages from failing encrypted hard drive

You may see any of the listed here error messages on attempt to access or boot an encrypted drive in problem.

The list of errors contains almost every error popped up on the computer screen on attempt to mount a failed encrypted hard drive with installed SecureDoc. Other encryption systems use same or similar warning and error messages.

Cannot open a slot if a token is present
Object inconsistent
The keyfile size is too big
Recovery Password checksum is wrong
No salt value
No iteration count
Open error
Cipherinit error
Decryption error
Hash / Sha - blockencrypt error
There was an error reading
There was an error with allocating
There was an error reading SecureDoc space. Please contact your Administrator
There was an error reading the SecureDoc directory
SecureDoc could not find the recovery
Sector size of the disk is incorrect. Please contact your Administrator.
This is the trial version. Only 1 character is allowed.
User name does not exist.
Password entered is incorrect. Try again.
Specified key name does not exist.
There was an error reading boot sector.
Key file is too long. There is no room in the hook INT13.
SecureDoc space entry not found.
The partition table is invalid.
The hook code is invalid.
Reading Key file error or Boot Key file is not available.
Recovery input length invalid
Error reading file at boot time
No encryption password set in Key File
No private Key in Token
No object name in Token
No DLL name in Token
No DLL for Token type
Token method not supported
Ranges are not found
No encrypted data
Memory range is incorrect
Memory range not found
Unknown DCB
User has no range access
Invalid Key ID
Sectors count not equal 1
Memory allocation failed
File not found
Physical disk doesn't exist.
File buffer too small
Wrong encrypted data size
Your password is expired
Initialize card reader error.
Card reader error.
No smart card in the card reader.
Unsupported card reader.
Unsupported smart card.
Security device is locked.
Key file from removable media is not allowed
Second userID must be different from the first one
Second token must be different from the first one
Invalid partition table has been found, please check up.
No compartment available for this key file.
Invalid information for partition or compartment
Boot Logon failed to get compartment information.
Current compartment information doesn't match this computer.

SecureDoc Boot Logon

  • BIOS checksum error
  • Partition table checksum error for hard disk
  • SecureDoc Space checksum error for hard disk
  • Your system is now locked, please contact your administrator.
  • SecureDoc boot logon didn't seem to run successfully on this computer.
  • Do you want to remove SD boot logon, reboot your computer as before?(Y/N)

Starting SecureDoc Boot Loader

  • Error: Key map table not available...
  • System is locked now. Please contact WinMagic Technical Support.
  • Please make sure that the diskette is inserted.

Self-help password recovery menu
SecureDoc BOOT Configuration Menu

  • Hide keyfile input
  • Enable simplified sign-on
  • MBR access mode
  • Virtual MBR
  • Special BIOS mode
  • Auto-boot disabled
  • Foreign keyboard support
  • Please select the option and press Space or Enter
  • Maximum failed logins
  • Reboot required after exit !

Errors for SecureDoc ONLY

SecureDoc Password Recovery Menu

  • Please give the challenge data to help desk to get the response
  • Incorrect password checksum. Press any key to continue...

Self Recovery Menu
Hardware Configuration Menu

  • Change PCMCIA I/O address if zero
  • Card reader type
  • Enable on-screen keyboard
  • PCMCIA memory mapping base address:
  • Serial Port:
  • Baud Rate:
  • Select key file from the token
  • Token password:
  • Note: Press <F7> instead of <ENTER> after entering password
  • Key files on the token
  • Reading key file from the token...
  • Select compartment
  • Cancel to select compartment of last time
  • You login with the wrong key file.
  • Finger Print Selection
  • Choose the finger you wish to Login with
  • This login data will be saved for auto-boot! To cancel press F10
  • Auto-boot in progress... To cancel press F10
  • Finger is too wet or too dry...
  • Please place your finger on the sensor
  • Press Enter to re-try, or press F2 to show password hint
  • Press ENTER to re-try
  • Your password has expired
  • Your key file has expired
  • System time is incorrect, and you don't have the privilege to login
  • You don't have the privilege to login again
  • You aren't authorized to login
  • This keyFile has exceed the maximum attempt limit
  • Press F2 to show password hint
  • No passphrase hint
  • Looking for PCMCIA readers
  • Looking for USB readers
  • Looking for serial readers...

Default text for main boot screen

  • SecureDoc Boot Logon
  • Key file (Enter for default)
  • USB keyboard is unavailable
  • To login, please use the internal keyboard or reboot and try again
  • Invalid checksum of the encryption engine, please update with new checksum
  • Wrong version of the encryption engine checksum, please update with correct checksum version
  • Compability testing, if it hangs, please reboot and try again!
  • Machine didn't communicate with server for too long. Only admin can login now
  • Boot into special partition
  • Fujitsu 4000 Series, Active Digitizer
  • Fujitsu 4000 Series, Passive Digitizer
  • Compaq TC1000
  • Fujitsu Stylistic 5000 Series
  • Compaq TC1100
  • Motion Computing Tablet PC
  • IBM Lenovo X41
  • Compaq TC4200
  • NCS Magnus RTM127 Tablet Computer
  • UserID is required. Please use your userID to log in.
  • Recovery Partition
  • After Recovery
  • Auto-boot in process, press F4 to start system recovery

Fast Start to Unlock Your Drive

More about encrypted drive recovery