Tuesday
January 06, 2009
Recovery Info for Your Drive

 

Fujitsu

Maxtor

Hitachi

IBM

Quantum

Seagate

Samsung

Toshiba

Western Digital
 

Laptop Drives

External Drives
 
 

Data Recovery
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Evaluation and Pricing

 

Recently, we have launched the new pricing policy.

Normally, each data recovery Job starts with our free evaluation to determine the problem with the media; in the order to provide a firm price-quote for you to  review.

 

However, our successful business with absolutely Flat Rate pricing for laptop hard drive recovery has shown us the best way of satisfying the customers who need to know the FIRM price BEFORE sending the failed media to the recovery lab. Needless to say that the firm price knowledge before recovery starts significantly reduces the recovery process time. Our specialists do not have to spend their time for evaluation and negotiation process; instead they start recovery IMMEDIATELY the day your drive comes in to our lab. Now we've decided to expand the firm or flat price policy practice to desktop computer drives also.


Data Recovery Price Table

Data Recovery
FLAT Rate Prices
for
Regular Service
FLAT Rate Prices
for
Emergency Service

1.8" or 2.5" Hard Drives for
Laptops / Notebook computers
and Mobile External enclosures
$490
$690

3.5" Hard Drives less than 200 GB
for Desktop computers and External enclosures
$690
$990
3.5" Hard Drives 200 GB and bigger
for Desktop computers and External enclosures
$890
$1,290

All prices shown are in U.S. dollars


Notes:

1. Flat price covers ALL recovery procedures, including

  • Clean Room Repairs (for all internal damages like Clicking noises, heads damage, motor problems, severe media damage to platters; These problems are fixed by opening the hard drive under clean room conditions)
  • Firmware problems (Internal microcode damaged)
  • Electronic components (burned PCB)
  • Software recovery (File System corrupted; viruses; deleted files, etc.)

    One Flat Price covers all recovery cases, regardless the data loss issue.

    Brief definition of the recovery procedure:
    First of all, if media is not accessible, we'll fix all electrical and mechanical components of the hard disk to gain the access to the data on the magnetic platters. If needed, drive will be opened up in the clean room to find out and fix the damage or move the disk platters to the healthy drive frame. If the media is Accessible we will create a raw image to our lab media to further work on it and keep your media as is.

     

    2. Turnaround time for regular and emergency service.

    The regular turnaround time typically takes for laptop drives 3-5 days, and 5-7 days for desktop drives.

    EMERGENCY SERVICE is available as well. The time frame for this type of data recovery service: same day if possible, or normally 1 to 2 days. The EMERGENCY SERVICE recovery cost is indicated in the price table above. Please be aware of, in some complex recovery cases the recovery process time may be affected by capacity of hard drive and condition of surfaces on the disk.

     

    3. RAID recovery:
    No flat price for RAID's yet. Please contact us to get a quote. Price range for RAID servers from $1000 to $3500, some limitations applies

     

    4. Parts
    No additional charges for using our parts. We stock spare parts almost for each existing hard drive model. Some conditions may apply.

     

    5. Data Backup and delivery
    No charge for coping recovered data onto spare drive (provide your own or order from us). You may order other backup options for reasonable price.
    We recommend making a "hard copy" of your recovered files, by ordering it on DVD's.
    Also, you may order an exact replica (so called HDD-clone) of your original failed drive to a new hard drive (a good chance to boot Operating System up, when installed into original computer). Note, in some recovery cases HDD-cloning option is not available.

    Return shipping and handling cost is not included in the recovery flat price.

     

    6. Tampered drives are the subject of  the additional charge.

     

    7. Payment.
    No up-front payment is ever asked. You pay only when the recovery process is complete and you are satisfied with the results. Please, do not submit any payments before you receive a comprehensive recovery report  from us.

    For detailed information about our other optional services you may order, conditions, shipping cost, etc., please click here.

     

     

    		•

    From customer's correspondence

    Richard M.
    Tonawanda, NY USA

    Maxtor DiamondMax Plus 9 160 GB

    From Customer's order

    Drive failed in OS, not in BIOS, when spinning makes a loud noise.

     

    After recovery:

    Thanks for the quick turn-around and great results. Again, thanks for your help!
    Best Regards,
    Richard M.

    Steve A.
    Bayer Material Science
    Baytown, TX USA

    Maxtor DiamondMax Plus 9 80 GB

    From Customer's order

    Drive failed with no warning. PC would not boot up as usual at the start of the business day. BIOS indicate drive error.

     

    After recovery:

    Thank you for recovering my data! Thanks!!!
    Steve A.

    Bethanie G.
    Hamburg, PA USA

    Maxtor 7Y250P00 250 GB

    From Customer's order

    Failure of Drive occurred as not showing up or booting. Under Bios setting of automatic recognition, it will NOT show up, in manual setting it will, sometimes. Cannot be seen as a recognizable drive from Windows. Tried to re-install XP and fix boot sector with no success.

     

    After recovery:

    You provided excellent data recovery service. The service was quick and efficient. I would recommend you to anyone.
    Best regards,
    Beth
     
     

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